Online Global Partner Portal and Strategy
With a leading storage manufacturer, Crimson developed a web strategy to enable the online presence of a new reseller channel program. This included benchmarking competitor and best-in-class partner program websites and website strategies. Crimson evaluated the integration of indirect channel partner programs with channel website strategies and created a cohesive approach to support and drive indirect channel partner program objectives.
CHALLENGES
- The client wished to upgrade its partner portal to a best of breed solution
- The existing partner portal had low usage numbers and was confusing
SOLUTIONS
- The Crimson strategy defined a business case and an implementation approach and timeline for extending our client's existing portal infrastructure to the indirect channel
- Developed audience segmentation and personas
- Provided ongoing assistance with Information Architecture and usability testing
RESULTS
- As a result of the project, our client redesigned its existing reseller site, and enhanced select components of the existing corporate website
- The site was recently extended to include additional partner programs for different business units
- Crimson assists with providing outsourced web team support

When you help your partners to connect more effectively with you and with each other, you build a channel that is more easily scalable, more profitable to you and your partners and more vibrant than your competition. Crimson has a breadth of experience creating, enhancing and managing communities via portals, programs and sales tool development, increasing our client's revenue and their standing in the partner community.