Online Global Partner Portal and Strategy
With a leading storage manufacturer, Crimson developed a web strategy to enable the online presence of a new reseller channel program. This included benchmarking competitor and best-in-class partner program websites and website strategies. Crimson evaluated the integration of indirect channel partner programs with channel website strategies and created a cohesive approach to support and drive indirect channel partner program objectives.
CHALLENGES
- The client wished to upgrade its partner portal to a best of breed solution
- The existing partner portal had low usage numbers and was confusing
SOLUTIONS
- The Crimson strategy defined a business case and an implementation approach and timeline for extending our client's existing portal infrastructure to the indirect channel
- Developed audience segmentation and personas
- Provided ongoing assistance with Information Architecture and usability testing
RESULTS
- As a result of the project, our client redesigned its existing reseller site, and enhanced select components of the existing corporate website
- The site was recently extended to include additional partner programs for different business units
- Crimson assists with providing outsourced web team support

You are tasked with creating and managing effective and profitable channels. Program Infrastructure is critical to your success, helping you provide your partners with information in the way they want to receive it, decreasing your cost of doing business in the channel and increasing both yours and your partners' revenue. 