Partner Portal and Catalog for Use with Mobile Devices
Our client wanted to develop a new partner portal that would provide a comprehensive catalogue of key solutions partners. The portal would allow customers to identify service providers, and would allow our client's resellers to identify other complementary solution-providers to create whole product solutions. It would also allow our client's partner managers to more effectively engage with their channels.
CHALLENGES
Our client wanted to promote their growing partner portfolio to customers using a self-profiling model
Partners and sales teams needed to more effectively engage with each other
There was no comprehensive information portal for partners to identify one another or exchange information on key areas of focus
SOLUTIONS
Crimson built a cost-effective portal solution that includes a mobile front-end (for devices such as the iPhone and Blackberry), allowing partners and managers access to the partner catalogue while away from their laptops
The portal also features a back-end control panel for managing partners, as well as mechanisms for registration notification, approval workflow, and a mobile version of the partner catalog
RESULTS
Crimson completed the portal design and launch within six weeks by leveraging our portal rapid development technology
The client saw increased engagement with their customer base, resulting in higher levels of customer satisfaction
