Globalization Tools and Initiatives
Crimson designed and directed Cisco's globalization initiative for the Support section of www.cisco.com. TRANSLATION PUBLISHING - Developed a translation publishing process and built several of the globalization systems to enable worldwide users to effieciently access the information they need.
TRANSLATION QUALITY ASSURANCE PORTAL - Crimson designed, built, maintain, and host the translation QA portal, used to manage the translation QA efforts worldwide.
RESULTS - This multi-million dollar program resulted in savings of hundreds of thousands of dollars in translation costs and earned Cisco its first LISA Award in 2007 for online global web support excellence.
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